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How can I guarantee that the buyer or seller that I am looking to conduct business with is reliable?
MedWOW is committed to providing our users with a safe, secure and reliable platform for buying and selling used medical equipment. Nevertheless, we still encourage our members to exercise care when conducting transactions, and have therefore established a variety of services aimed at increasing the safety and security of transactions completed through the site, and promote ethical trading for the benefit of all members.
MedWOW strives to provide an honest, fair, and secure platform for users to buy and sell used medical equipment. MedWOW has a variety of features and services, established to increase the safety and security of transactions conducted through the site and promotes ethical trading. If you feel that you were cheated by a MedWOW user, please contact us immediately and we will investigate the issue. MedWOW takes the issue of dishonest trade very seriously and although we cannot apply legal sanctions on a dishonest user, we can blacklist their account and restrict them from using our site in the future. MedWOW also offers a mediation and arbitration service to help resolve disputes.
MedWOW is not accountable for transactions initiated through the site. We solely operate as a means of connecting between buyers and sellers. We are committed to providing a platform that promotes ethical trading, and have a variety of services that are intended to eliminate possible fraud. In the case that you were cheated by a MedWOW member, we would be more than willing to help you resolve the problem, but are released from any financial and/or legal obligations. Please read and be familiar with the terms of our User Agreement, order additional protection services (such as inspection and escrow) when applicable, and exercise caution when conducting transactions.
Ratings left by your business partners on MedWOW cannot be removed. Ratings provide members with the opportunity to "describe" their trading experiences with one another. Since the rating represents a member`s opinion, MedWOW cannot edit it, nor can we legally investigate it for accuracy. Receiving a low rating is never a pleasant experience, especially if you feel it was undeserved. If a rating violates our rating policy, then you can ask us to have it removed. However, a belief that a rating was untrue, undeserved, or left in retaliation, is not one of the criteria for removal. We cannot remove the rating based on these reasons because of three fundamental reasons:
Most disputes on MedWOW arise from simple misunderstandings between the buyer and the seller. As a result, early and open communication is the best way to solve the majority of disputes. If you have a dispute with another MedWOW member, please follow these steps: